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Faqs > Payment FAQ

  1. What are the payment methods?

    Cash & Local Cheque

    Over the counter at our office. For cheque payments, order will only be process for print after cheque has been cleared.

    Wire Transfer & Bank Transfer

    Account Name: Print Robot
    Bank Name: DBS Bank Ltd
    Swift Code: DBSSSGSG
    Bank Code: 7171
    Branch Code: 025
    Account No.: DBS Current Acc 025-902755-2

    Please scan a copy of the receipt once the transfer has been completed so we can process your job once the payment has been verified.

  2. What currency do you accept?

    We only accept Singapore Dollars

  3. Do you have credit terms?

    No, we do not offer any form of credit terms to any customers.

  4. When is payment required?

    All orders must be paid upon order confirmation.

  5. Who will pay for the bank wire transfer charges?

    Customer will be the one responsible for ALL charges (both parties) incurred for wire transfer.

  6. Will i get an official receipt for my order?

    All orders will be issued an official invoice upon collection or delivery of order

  7. How do i report a billing error?

    Just send us an email at sales@printrobot.com.sg to report the error. Describe the problem to us and we will get back to you as soon as possible.